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Questions about an order, a bracelet or a return? We are a small studio and we read every message. We reply within one business day.
| Customer support email | [email protected] |
| Phone | +86 131 xxxx 9993 (messages welcome; email preferred for order issues) |
| Support hours | Monday to Friday, 9:00–18:00 (Beijing Time, UTC+8) |
| Mailing address | Guangdong Province, Shaoguan City, Zhenjiang District, Nanjiao 1 km, Ruyuan Comprehensive Building, Block B, ground floor, shop 13 from the south (广东省韶关市浈江区南郊一公里乳源综合楼B座首层南起13号商铺之一), Postal code 512000, China |
| Business entity | 浈江区杰兴商行 (individual business / sole proprietorship), brand: BEADORO |
Email [email protected] with your order number. We reply within one business day with the return address and next steps. Full policy: Returns & Refunds. Shipping & delivery: Shipping & Delivery.
We reply Mon–Fri within one business day. · Last updated: 8 November 2026